TERMS AND CONDITIONS

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that both access to, and use of this site, are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
This website is owned and managed by S.C. BIPOLAR FASHION S.R.L. Unless otherwise stated, all content, including (without limitation) any images, text, graphics, symbols, web design elements, is the exclusive property of S.C. BIPOLAR FASHION S.R.L or its licensors and is protected by applicable legislation around the world. Unauthorized use shall be punished according to the laws in force.
Any commercial use, including the reproduction, modification, distribution and transmission of any content is strictly prohibited without the consent of S.C. BIPOLAR FASHION S.R.L.
To inform us of such events please use contact@bipolarstore.com email.
S.C. BIPOLAR FASHION S.R.L. reserves the right to change these terms and conditions without prior notice.
These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the Goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.

THE PRODUCTS FEATURED ON BIPOLARSTORE.COM

The products featured on www.bipolarstore.com are new, genuine, and are sold in very limited series. You may not modify, reproduce, redistribute under another brand name, create derivative products, or commercially exploit the products in any way.
All orders are subject to acceptance and availability, and items in your shopping cart are not reserved and may be purchased by other customers.
The products are accompanied, at time of delivery, by an invoice, according to the applicable law regulations.
Unless stated otherwise, all prices shown on www.bipolarstore.com are inclusive of VAT at the applicable rate (unless you have selected an alternative country where VAT is not chargeable) but exclude delivery costs (which will be notified to you separately, during the order placing process, after you select the country where the product is supposed to be delivered). Prices shown on the Site are in RON, Euros and USD. Prices in Euros and USD are converted using the Romanian National Bank exchange rates.
www.bnr.ro
The final price paid by the client is the product price, plus the delivery price and delivery related taxes. Orders made from outside Romania may be subject to extra delivery related taxes, will be confirmed via email before shipping. For inquiries about any applicable additional fees, do not hesitate to contact us at contact@bipolarstore.com, before placing your order.
The Euro and USD price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error. These prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are subject to markdowns at any time during the selling period.
The products and services provided are conditioned by your acceptance of these Terms and Conditions and are subject to availability.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the Terms and Conditions.
Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, S.C. BIPOLAR FASHION S.R.L. reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
With every collection we have made every effort to display as accurately as possible the colors of our products, however, the images are shown as an example and, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate. Minor dissimilarities, regarding (without limitation) color, nuance, aspect of accessories, general aspect etc., between your personal interpretation of the images provided and the product received do not constitute a defect of said product.

RETURN CONDITIONS

Before placing an order on www.bipolarstore.com, please read the Terms and Conditions, check the product description, or contact us for more information at contact@bipolarstore.com, in case the description provided does not answer all of your questions.
If you are under 18 you must let your parent or guardian know about the Terms and Conditions before you register to use this site or any of this site's services, or placing an order. We reserve the right to only accept orders from those over 18.
We want you to be completely satisfied with the products you buy from us. Provided you are not satisfied with the products you bought, you can return those products and you are entitled to a refund (the contract to be rescinded), or can ask for the goods to be repaired, replaced, and reduced in price.
Both Romanian legislation and EU Consumer Contracts Regulations stipulate that the consumer is entitled to notify the trader about his decision to give up buying the product, without any penalties being imposed and without invoking any reason, within 14 days from the moment the product is received. (Government Ordinance no. 34/2014).
If you are based in the EU and if the goods are not delivered in conformity with the sales contract, you have the right to cancel your order with us, under the Romanian Government Ordinance no. 34/2014, or EU Consumer Contracts regulations, provided you give us written notice. If you choose to exercise your right to cancel, we will issue you with a full refund including the shipping cost paid by you.
  • To exercise the right to cancel, you must inform us by email at contact@bipolarstore.com (please include order number, full name, address, as well as product codes, if provided)
  • Please note you may only use your right to cancel the order if you give us formal, written cancellation notice any time after your order has been placed, up until 14 working days from the day after you receive your order, by email, or post, as described in this contract. Unidentified returns may be returned to the sender.
  • The cancellation period will expire 14 working days from the day after the day on which you acquire (, or a third party other than a carrier and indicated by you acquires) physical possession of the last of the goods. Return requests received by phone or on instant messaging systems are not considered valid return requests.
  • You shall return cancelled orders to the address communicated to you via e-mail, without undue delay and in any event not later than 14 working days from day on which you communicate your cancellation of the contract to us. The deadline is met if you send the goods before the period of 14 working days has expired. In case the last day/s is/are non-working, the deadline shall be adjusted accordingly.
  • Returns sent with C.O.D (Collect on Delivery) option are refused without notification.
  • Items should be returned unused and with all designer garment tags still attached. Where provided, extra accessories including (without limitation) belts, any designer packaging or promotional products, such as authenticity cards, clothing dust bags, promotional tote bags and hangers, should be included with your return.
  • Items should be returned only in the original packaging, unused and unwashed, with no stains, odors, and signs of wear and tear. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused.
  • According to the applicable laws, you are only liable for any diminished value of the goods resulting from the handling, other than what is necessary to establish the nature, characteristics and functioning of the goods.
  • The shipping costs for the returns made while exercising your right to cancel your order with us (within the 14 working days period) are applicable to the client.
  • Upon receiving the return, verifying the returned goods and their compliance with the aforementioned terms, we will make reimbursement for the entire amount of money received from the customer (including shipping costs, be it the case) when the order was placed, without undue delay, and not later than 14 days after the day we receive the product/s back.
  • We monitor the number of returns made and may refuse to accept orders at our discretion if goods are returned repeatedly.

Exceptions:
  • If the goods were made to the consumer's specifications (custom orders, personalized orders) - client's measurements, choice of fabric and color, choice of design, personalized pattern adjustments etc. or are clearly personalized, in any other way at the request of the client, cannot be returned or exchanged. Custom made orders benefit form retouching services*. Shipping costs may apply. [*for more details please refer to the Warranty dedicated chapter]
  • If the products from www.bipolarstore.com 's general offer are adjusted at the request of the client - include, without limitation, adjusting the general look, adjusting the length, adjusting the size etc. - cannot be returned or exchanged. They do benefit form retouching services*. Shipping costs may apply. [*for more details please refer to the Warranty dedicated chapter]
  • Custom orders and personalized orders engage client's attention and responsibility; we can only guarantee the quality of the product.
Extra mentions:
  • If, in the event of an error during the order's processing and handling, you received other product than the one ordered, the return costs are on us. The new product shall be delivered to you as soon as possible (shipping costs free of charge), depending on the courier service transit times. This product exchange is subject to stock availability. If the product is no longer in our offer, and/or it cannot be manufactured in a timeframe accepted by the client, you will be refunded the money, after we receive the initial product back.
  • All products are carefully verified before shipping in terms of quality and conformity, however, if a major manufacturing defect* becomes evident, please contact and inform us as soon as possible, ideally immediately after receiving the package and inspecting the product, and without wearing the product. After contacting and communicating with a SC. BIPOLAR FASHION S.R.L representative the details for your product return, you may choose to get a refund, or to have your product replaced with an identical one. Any notification made after the 14 days will be solved as a warranty claim. [for more details please refer to the Warranty dedicated chapter] [* the received product/s, whose defects are evident since the first inspection, and, most important, before wearing the product - ex. "Manufacturing defects" include fabric tear, discontinuous seams, stains etc., as observed on the product in its original state, without wearing the product, and do not include any damage that is due to improper care or use of the product. ]
  • If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, you are entitled to a full refund.
  • We monitor the number of returns made under the claim of "manufacturing defects" both for improving our products in the future, and for discovering any form of abuse; therefore we may refuse to accept orders at our discretion if goods are returned repeatedly.
SC. BIPOLAR FASHION S.R.L will make reimbursements using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the re-imbursement.
All returns that do not comply with the aforementioned conditions shall be refused.
For any questions regarding out Return Procedure please contact us contact@bipolarstore.com
If any difficulties should arise in the Returning Process that cannot be solved via the aforementioned email please address your concerns to anca@bipolarstore.com for an amiable conciliation.

WEBSITE ACCESS

All users of this site agree that both access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
This website is owned and managed by S.C. BIPOLAR FASHION S.R.L. Servers however are hosted by a third party. We apologize for any functional error resulted from the modifications, change of settings, upgrades, etc. operated by this third party, but we cannot be held liable for any of the aforementioned situations.
S.C. BIPOLAR FASHION S.R.L. guarantees limited access to this website only for your own personal, non-commercial purposes, and does not give the right, without its prior written consent, to download, partially or completely modify, partially or completely reproduce, copy, sell /re-sell or use the website in any other manner, for commercial purposes or other purposes that infringe S.C. BIPOLAR FASHION S.R.L. interests.
To use some of the services or features made available to you on this www.bipolarstore.com you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. This information will be used for billing and shipping. Please refer to our Confidentiality Policy, further in this document, for information about how we use your data.
The account password you provide should be unique and kept secure, and you must notify us immediately of any breach of security or unauthorized use of your account. (contact@bipolarstore.com)
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to www.bipolarstore.com on a temporary or permanent basis.

ORDERS

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
BIPOLARSTORE.COM offers for sale both products that are in stock and available for dispatch from our distribution center, as well as, custom design products (that are to be solicited by email).
By finalizing the order you warrant that you agree with the Terms and Conditions and that all details provided are both valid and correct, and you confirm that you are the person referred to in the billing information provided.
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order - This email is NOT an acceptance of your order, just a confirmation that we have received it.
The order becomes valid, and the Terms and Conditions take effect as a Distance Contract only after the formal Order Confirmation has been made by a BIPOLARSTORE.COM representative, and the invoice was issued.
Orders placed on BIPOLARSTORE.COM are processed Monday to Friday, between 11:00-16:00. Deliveries are processed starting the next day after your order has been placed. Your order's time of transit depends on the courier service performance.
By finalizing the order you expressly agree that BIPOLARSTORE.COM can contact you in order to:
  • Validate stock availability and verify quantities ordered by client;
  • Confirm delivery time;
  • Notify the client about delivery or payment status, or any other issues that may arise in the ordering process.
We may also refuse to process and therefore accept a transaction/an order for any reason, or refuse service to anyone at any time at our sole discretion.
We reserve the right not to accept your order in the event, for example: that we are unable to obtain authorization for payment, or that the information provided by you is incorrect or incomplete, and you cannot be contacted, or that shipping restrictions apply to a particular item, your activity is considered harmful to our brand, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the S.C. BIPOLAR FASHION S.R.L Terms and Conditions.
Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able.

WARRANTY

All products sold on this site have a legal guarantee of conformity, as required by the law.
Keep the invoice received along with the product at hand, you may need it in the case of product returns claims or warranty claims.
S.C. BIPOLAR FASHION S.R.L offers no warranty, apart from those required by the law, including without limitation, for this site's functioning, the information provided, the accuracy of descriptions, product, or any other content actualization, as well as a product's fit for an intended purpose.
You have the right to cancel your order, under both Romanian legislation and EU Consumer Distance Contracts Regulations, which stipulate that the consumer is entitled to notify the trader about his decision to give up buying the product, without any penalties being imposed and without invoking any reason, within 14 days from the moment the product is received. (Government Ordinance no. 34/2014). Read more on the RETURN CONDITIONS dedicated chapter.
The products available for sale on www.bipolarstore.com are guaranteed to work for normal conditions, reasonable daily use, in conditions of observance of proper garment and fabric care. Warranty does not cover normal wear and tear. Wear and tear is damage that naturally and inevitably occurs in time as a result of normal use.
The modality through which the commercial warranty offered by S.C. BIPOLAR FASHION S.R.L, is ensured for product manufacture deficiencies that are not due to normal wear and tear, or are not client's fault, is appointed, depending on the situation, the moment in which it was brought to our attention, as well as in agreement with the client, serving at both parties' best interest:
Replacing the product - Goods are classified as faulty if they: are received damaged, or where a manufacturing fault occurs within 30 days of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. If a manufacturing fault occurs within 30 days since purchase, and you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. Replacing the product is considered impossible in case of "out of stock". In this case we offer to repair the damage done to the product, as well as, depending on the case and at our discretion, other compensatory measures.
In case of discovering a lack of conformity, or a manufacturing fault within 30 days, you may request to replace or repair the product, except for the situation in which this request is impossible or disproportionate. A disproportionate repair measure is one that forces S.C. BIPOLAR FASHION S.R.L towards unreasonable costs if compared to another repair measure offered, taking into account: the product's value if it weren't for the fault, the importance and consequences of the lack of conformity discovered, or if the other repair option suggested could be more effective, without causing significant inconvenience to the client.
Replacing the product is subject to stock availability and is considered impossible when out of stock. In this case, repairing options, and/or other compensatory measures, are to be offered.
Repair measures have their own priority, depending on the case and/or gravity, and the time order in which they are brought to our attention. Products returned for replacing, or repairs under the "30 days manufacturing defect warranty" have priority to those repaired "after 30 days and up to 1 year", which should be solved somewhere between 1 to 3 weeks.
Repairing the product - We offer after-sales assistance and a complimentary repairs service, up to 1 year from the date of purchase, in case manufacturing defects appear after 30 days. We reserve the right to refuse offering "complimentary repair" in case of wear and tear, improper fabric and garment care and storage, or the damage was due to wearing the product in improper or extreme conditions. Assistance and proper alternatives will be offered in every case. For further information please email contact@bipolarstore.com.
Limits of warranty: normal wear and tear, a normal consequence of time passing, improper care (using inadequate methods and products); discoloration suffered by product as a consequence of exposure to severe environmental factors (sunlight, or any other heat or humidity source, rain, snow etc.); faults suffered during improper handling, transportation or depositing (extreme temperature and humidity, thermic shock - hot/cold variations etc.); faults due to abusive, improper use, or faults due to improper pattern/fit modifications, or dyeing, faults caused by voluntary or involuntary damage, mechanic shocks (tearing, getting the product caught in a protruding object, scratching etc.), interaction with animals, rodents and other vermin.
Carefully inspect the product after you receive the package. In the case the products were damaged during the delivery process, please notify us as soon as you discover the damage.
Users acknowledge their responsibility in using this site, in ordering products or soliciting other services.
We monitor the number of returns made under the claim of "manufacturing defects" both for improving our products in the future, and for discovering any form of abuse; therefore we may refuse to accept orders at our discretion if goods are returned repeatedly.

PAYMENT

Unless stated otherwise, all prices include VAT (where applicable) but exclude delivery costs (which will be notified to you separately). The price and other payment options are specified for every order placed for products that are in stock.
The products ordered are to be paid in full; in any other case the transfer of property is not possible. The final price paid by the client is the product price plus the delivery price.
Payment options: (1) paying online with a credit/debit card when you are placing the order, this option is available for Romanian orders, EU countries, US, or (2) collect on delivery/payment due upon receipt of the package (option available only for Romania).
  • The online payment, with credit/debit card, is made through Euro Payment Services S.R.L., with www.EuPlatesc.ro secure online payment platform. The customer provides his credit card data on the secure online payment platform www.EuPlatesc.ro and the amount of money will be charged on the given card. www.Euplatesc.ro is not liable for any expenses caused by the unilateral denunciation of the contract by its final user. This is the sole responsibility of www.bipolarstore.com.
  • Collect on delivery: The payment "upon receipt of package" shall be completed upon receiving the order from the courier firm, partner of SC BIPOLAR FASHION SRL, after verifying the order's conformity.
If you are a customer whose credit/debit card is not denominated in the currency in which you intend to pay, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.
In the event of a Cancellation or a Return the sum of money will be transferred after the products arrive back to S.C. BIPOLAR FASHION S.R.L. [please refer to the Return Conditions dedicated chapter, for more information]
In the special case of "custom orders", after your request has been processed and a price was communicated to you, and depending on the particularities of your order, you may be asked to pay a deposit, as a financial guarantee for our collaboration.

ADDITIONAL FEES

Additional fees may apply to orders placed form countries other than Romania or EU countries. For inquiries regarding any possible additional fee, do not hesitate to contact us before placing your order at contact@bipolarstore.com.

DELIVERY AND SHIPPING

Shipping is provided by different courier services (for Romania and the EU), or by Romanian Postal Service, using the Express Mail Service, for the US.
At this time, S.C. BIPOLAR FASHION S.R.L. delivers in Romania, the European Union countries (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and the UK) and the United States of America.
For Romania, the door-to-door courier delivery is available both by online payment, and collect on delivery.
Door-to-door delivery is available for EU countries only by online payment.
Delivery in the USA can be made only after online payment.
Except for the cases in which something else is declared, the buyer pays the delivery costs. In the case of an order for a product that is currently in stock, the entire cost (price of ordered product/products, delivery price) is shown in the order process, inclusive of all legal taxes.
The courier delivery costs for orders over 200 lei in Romania are integrally supported by S.C. BIPOLAR FASHION S.R.L. For orders to be delivered in Romania, that are under 200 lei, the delivery cost is 17 lei.
The shipping costs for the orders with delivery address outside Romanian borders will be supported by the customer regardless of the sum of money paid for the order, and will be charged when placing your order on www.bipolarstore.com (Shipping cost, depending on country of residence, can be checked in advance, with the Shipping Estimator available at the beginning of the order process).
For deliveries in the rest of the world please request the delivery fee and delivery terms, and if this delivery is possible, by email contact@bipolarstore.com.
Except for the case in which something else is declared, and/or agreed, deliveries on Romanian territory, of products that are in stock, will be made in 6 to 8 working days, counting starts form the time the order was accepted, as well as, the availability of product was confirmed by us, the payment has been validated, or order details have been confirmed with the client (in case the order is with payment due upon delivery).
Delivery time (includes without limitation, processing the order, handling, transit time) is estimated in "working days" and is specified, depending on each situation.
If you ordered a product that went out of stock between the time of your order and the time we contacted you, and if re-stocking would be possible in a time frame agreed by you, delivery shall be postponed until the products arrive from manufacturing, and provided they pass quality checks. In the event of nonconformities discovered during the quality check, you will be notified, and the entire sum of money will be returned, in case the payment was made online.
Delivery of items for which extra services have been contracted by the client (personalized designs etc.) will be made in 10 working days.
Personalized and custom design orders are available only for Romania, at the express request of the client. You can request information about this exclusive service on contact@bipolarstore.com. This service is considered accepted only after the written confirmation received from a S.C BIPOLAR FASHION S.R.L. representative.
Delivery of products ordered depends on the transit times offered by the courier service. These transit times are estimations, and may vary. The store holds no responsibility if transit times are not observed. If these delays are predictable in any way, or are announced, we will notify you as soon as possible.
Counting starts the second day after confirming the order, for orders with payment due on delivery, or the next day after placing the order and validating the payment, in case of an online payment. During checkout or confirmation of order the time of delivery will be specified. The client agrees to accept the order even if it arrives before the maximum time of delivery specified.
If the customer is not found at the given address, the courier will come back once more after previously contacting the customer (after the first delivery trial, the courier will leave a notification containing the package details, postal code, address where the product will be deposited, as well as details about the next delivery trial). Between the two delivery trials you have the possibility to modify the delivery details, using the online platform www.livrarenoua.ro, provided by our current courier collaborator.
In case the customer is not found at the address for the second time, the order will be kept at the zonal courier for 7 days, in this time, you, or we, can establish the details of the final delivery trial.
If all delivery trials are unsuccessful, the order is canceled and the package will be returned to the S.C BIPOLAR FASHION S.R.L headquarters. The client is responsible for the costs of a new delivery, regardless of the order's value (and even in the case of an existing "free-shipping" policy). The new delivery address will be confirmed in writing, via e-mail.
You expressly agree that until you have paid in full for the products ordered, comprised in this or any other agreement with us, the goods remain our property. Transfer of property occurs after delivery (delivery ie. signing a confirmation for receiving the package), or signing the invoice, if the delivery was made by a S.C BIPOLAR FASHION S.R.L representative.
Carefully inspect the package exterior. Receiving the order represents the acceptance of the fact that the products were delivered in perfect condition, depicted by the client's signature (including the signature requested by the courier representative).
S.C. BIPOLAR FASHION S.R.L. reserves the right to request the order confirmation before dispatch, by contacting the client (by telephone or e-mail), especially in the case of client's first placed order on www.bipolarstore.com.
S.C BIPOLAR FASHION S.R.L reserves the right to delay or cancel deliveries if these cannot be honored, for reasons independent of S.C BIPOLAR FASHION S.R.L 's will: fire, flood, earthquake, storm, hurricane or other natural disaster; epidemics, strikes, governmental actions, war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or telephone service or other Force Majeure situations in conformity with Romanian law.

CONFIDENTIALITY

According to Romanian Law No. 677/2001, amended and supplemented, on the protection of individuals, with regard to the processing of personal data and the free movement of such data, S.C. BIPOLAR FASHION S.R.L. shall manage the personal data provided by its clients in a safe manner and solely for the purposes mentioned.
S.C. BIPOLAR FASHION S.R.L. does not encourage SPAM, does not trade, offer or exchange e-mail addresses obtained through this website.
The data requested for this site includes: name, first name, personal identification number, phone number, address and e-mail address. Additionally, for online buying, you will be asked for: delivery address, invoicing address and payment method. By filling in the order form, you confirm that you accept that your name and personal data enter S.C. BIPOLAR FASHION S.R.L. database. S.C. BIPOLAR FASHION S.R.L. reserves the right to process the aforementioned information, without any other further obligations or payments.
The data requested is vital for completing the order process. Your refusal to provide the aforementioned data attracts the impossibility to complete any order.
S.C. BIPOLAR FASHION S.R.L. strictly observes data confidentiality and shall not disseminate clients' personal data to third parties, except to those involved in the delivery process - ie. Current door-to-door delivery collaborators - DPD Courier.
Moreover, when creating your account on www.bipolarstore.com, you can personally define the terms in which we can communicate with you, by subscribing or not to our newsletter-type communications. Provided you do not want to receive such information, promotional materials and /or free items, you can decline receiving them at any time, by sending us an email at contact@bipolarstore.com (or by leaving the "newsletter subscription" unchecked, when creating your account).
Upon your written request, dated and signed, S.C. BIPOLAR FASHION S.R.L. may confirm, on a yearly basis, whether or not it uses the data you had provided, or may cease any further processing of this data, at your request. S.C. BIPOLAR FASHION S.R.L. shall rectify, update, block, delete or turn into anonymous data all data that does not observe the provisions of Law no. 677/2001 on the protection of individuals, with regard to the processing of personal data and the free movement of such data. Any request will be handled within 15 days since client's notification. All data will be deemed anonymous 3 years after the last purchase, unless otherwise requested by the client.
All the rights protected by the governing Romanian law are guaranteed by this contract, including: access to information, access to your personal data, the right to modify, intervene, oppose, or the right to not be subjected to an individual decision, and the right to address your issues to a competent court in case any of the rights guaranteed by Law 677/2001 were violated.
Any public statement, promotion, press release, or any other media of unveiling details regarding the order process and the written communication between S.C. BIPOLAR FASHION S.R.L and the client to a third party, in any case, should be authorized in written by us.
For comments, questions or claims regarding the confidentiality policy, please contact us at: contact@bipolarstore.com.

CONCLUSION OF CONTRACT

The contract between you and BIPOLARSTORE.COM is not entered into until we confirm the order, issue the invoice, and send the ordered merchandise to you. By sending the order form provided on our website to us you make a binding offer to enter into the contract. You finalize the order by entering all information during the order process and sending the order form to us by clicking on the "submit order" button.
BIPOLARSTORE.COM is entitled to reject orders without indicating any reasons in particular if there is well-founded suspicion that the merchandise purchased via the internet is to be sold to third parties commercially.

COMMENTS, COMMUNICATIONS AND OTHER DATA/INFORMATION

Individuals that access/visit our website can send any comments or communications; they can send e-mails, suggestions, ideas, questions or other information as long as their content is not illegal, obscene, threatening, injurious, does not impact other persons' life, does not infringe intellectual property rights, does not contain viruses, texts associated with promotional campaigns, chain letters, mass e-mails or any other spam.
Individuals that use a false e-mail address or transmit e-mails or any communication on behalf of a different legal or natural person or entity shall be sanctioned as according to the laws in force. S.C. BIPOLAR FASHION S.R.L. has the right (not the obligation) to delete any such content from the website. S.C. BIPOLAR FASHION S.R.L. shall not be held liable for any compensation for any damages resulted from such communications.
In case of materials/documents sending or displaying, the user grants S.C. BIPOLAR FASHION S.R.L. and its associates/affiliates the non-exclusive, unlimited, free, irreversible and re-transferable right to use, reproduce, modify, adapt, publish, translate and produce derived documents and also the right to distribute and present such materials/documents all over the world, by any means. S.C. BIPOLAR FASHION S.R.L. and its affiliates/associates are guaranteed the right to use the name associated with such content. The user guarantees that he has all the rights over the content sent or displayed on this website, by any means, thus no prejudice is brought to any of the persons involved.
S.C. BIPOLAR FASHION S.R.L. shall not be held liable for the content of the messages /communications displayed /transmitted by the users through the website BIPOLARSTORE.COM.
S.C. BIPOLAR FASHION S.R.L. shall not be held liable for the content, quality or nature of the websites with links on this site (commercial or advertising links). The owners of these websites shall be held liable for the content of their sites.

LEGAL CONDITIONS

This online shop is governed by the Romanian laws in force.

DISPUTES AND CONFLICTS

All conflicts between S.C. BIPOLAR FASHION S.R.L. and its clients shall be amicably settled. Provided no settlement is reached, the Romanian legal provisions shall be enforced and the disputes shall be settled by the Romanian competent court.

FINAL PROVISIONS

Provided any of the aforementioned provisions is void or invalid, regardless the reasons, this shall not affect the validity of the other provisions. By sending the order and buying the product, the client accepts S.C. BIPOLAR FASHION S.R.L. terms and conditions that have a contractual effect.
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